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How to delete or clear the Microsoft Teams cache

Microsoft Teams is an ideal tool for those who work from home, especially for those who need to collaborate on different projects. Best of all, it can be integrated with Microsoft 365 applications. However, it is very important to learn how to clear or clear Microsoft Teams cache .

The reason? Teams has several issues just like any other app we are constantly working to resolve. For the moment, the solution to many of these problems is precisely to clear the Microsoft Teams cache, which we will see how to do step by step a little below.

How to clear the Microsoft Teams cache

  • The first thing we'll do is open Microsoft Teams.
  • Then we will have to click on our profile picture which is in the upper right corner of the screen to log out.
  • Now we have to close Microsoft Teams , for that, you will have to right click on the Teams icon which is in the lower right corner of the screen, near the Windows clock.
  • Then you will have to open file explorer .
  • In the address bar, paste the following location: % appdata% Microsoft Teams
  • In this folder we will have to look for another one with the name "cache".
  • Select all files and delete them .
  • We now need to do the same with the following folders: blob_storage, databases, GPUCache, IndexedDB, local storage, tmp.
  • After deleting all the files, we can open Microsoft Teams again.
  • Log in with your credentials, as you normally would.

This way the Teams cache has been completely eliminated and any kind of issue you might have might have already been resolved. As you can see, it's a relatively quick and easy process.

Clear the Teams web cache

It is also possible to clear Microsoft Teams website cache . As you know, it has an interface that allows us to use the service from the same browser. Obviously, most of the material we put on this site is cached .

Fortunately, deleting the Microsoft Teams web cache is not complicated and we will take it step by step.

  • We open Chrome and enter the Teams website .
  • Then you will need to press the padlock on the left side of the URL.
  • A small window opens where you have to click on " Website settings «.
  • It directs us to another window where we will have several options. The one that interests us is the section « Use »Where you have to press the button « Delete data " on the right side.

You will now need to restart your browser and you can enter Microsoft Teams with cache deleted . It's something quite simple, clearing the cache is a straightforward process that allows us to solve a lot of issues.

Either not being able to connect, send messages, answer calls, send or receive files. This is something very easy to do and in a matter of minutes you can fix several issues that are not allowing you to use the Microsoft tool properly.

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