How to quickly and easily unsubscribe from Vodafone forever? Step by step guide

Currently, although there are many companies offering their services in the telephony and internet sector, three are leading the sector compared to the competition: Vodafone, Movistar and Orange . These three names are the most prominent and predominant, in fact they are the ones that collect the largest number of clients among their recruitment and service statistics.

Of this trio, here we will focus on the first of the three names, on Vodafone . This company, formerly Airtel in Spain , is one of the longest operating companies in the field of mobile telephony and today offers all kinds of services in this sector, including also other proposals such as television and music. among your customer packs. They offer one of the widest variety of deals and promotions to accommodate all types of consumers among their target audience.

However, the competition is stiff and there are many who, although they have been using this company for some time, are wondering how to permanently unsubscribe from Vodafone to move on to other companies. The need to renew the mobile phone, to find interesting promotions from other operators or simply prices more suited to the needs that we have, can be several of the reasons which push to say goodbye to what this firm offers.

Steps to permanently cancel the Vodafone line

In this guide, we will explain how to proceed step by step with the different options that Vodafone offers when requesting termination of the contract with them. These are not excessively difficult procedures, but they do have certain requirements that must be taken into account, particularly with regard to permanence issues and fines for premature termination of the contract. Right here, we give all the necessary information to avoid breakdowns when requesting cancellation.

If you want permanently cancel the Vodafone line , you have few options to do so. This telephone operator is characterized by the reduction in the possibilities of calls by telephone and traditional mail, sometimes requiring the sending of documentation by fax to conclude.

In this section, we will focus on two options to cancel the contracted row: telephone and Internet. Two logical alternatives to handle this request.

By phone

To cancel the Vodafone line by phone , the steps to follow are quite simple. We explain what to do next:

• Take your mobile or landline phone and call one of the following phone numbers:
  • If you are a Vodafone customer and you are calling from a Vodafone number: 22123 . * This call is free.
  • In the event of a call from a number other than Vodafone: 607 12 30 00 . * This call is not free.
• Talk to the customer service team and ask them to cancel your contract to complete.
• In the event that they are requested, give the information indicated to you. You should verify your identity in order to continue by giving your username or giving details of the line you wish to unsubscribe.

It is also important to know that the closing takes at least 2 days , because Vodafone is taking this call as a notice to begin with. In addition, telephone service hours are Monday to Friday, 9:00 a.m. to 22:00 p.m. at night . In the case of wanting to request termination on weekends, this will not be possible, at least by phone call.

By Internet

In view of Vodafone's policies regarding its services, the unsubscription via the Internet is currently not possible . It is possible to contact the customer service team through the forums, but the only way to go about properly requesting the shutdown is through the other channels they offer.

For this reason, you can only cancel your line with them by following the steps previously explained in the phone application section.

Otherwise, do it by traditional mail, sending the request to the following address:

• Avda. Europa, 1. La Moraleja Business Park
• 28108. Alcobendas, Madrid.

How do I unsubscribe from Vodafone if I still have a mandate?

There can be many different situations which lead to situations in which consumers wonder how to unsubscribe from Vodafone if they still have a mandate . As usual in the telephone and internet company, minimum conditions are usually established under which the customer has to pay for the contracted services, which can cause problems when trying to change companies before the deadline expires. assigned.

In the case of this company, the process to follow is the same as for requesting a normal withdrawal . The only difference is the penalty payable. Instead of being a fine whose amounts greatly exceed what would remain, Vodafone demands that the amount corresponding to the months during which the contract will not be performed be paid. This way, if there are 3 months left, they will need to be paid to complete the deal.

On special occasions he it is possible that a certain type of negotiation is reached with which the destination company is responsible for bearing the cost or, even, the company itself decides to waive the obligation to pay the remaining months, especially in situations where those who have almost no time left for the end of the contract.

The same process is followed, but it must pay to say goodbye to Vodafone services . This, as unfair as it may seem to many users, is a fairly common practice in all companies in this industry, making it necessary to take into account the months in which the commitment is established when signing any contract. of service with them.

If you have any questions, please leave them in the comments, we will get back to you as soon as possible, and it will be a great help for more community members as well. Thank you!