Hotmail: customer service, support and telephone numbers

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In the IT environment, email users are exposed to many problems, including only a part is effectively bypassed by standardized procedures . For example, a common problem that affects all email users is forgetting their password, which is addressed through a standardized password recovery procedure supported by the email service.

On the other hand, there are issues in the IT environment of email that require a solution where the company responsible for the email service participates in a more direct and interactive way with the user . The problem that usually forces such participation is the loss of account, solved on average by customer service or technical support.

Like any other email platform, the Microsoft service known today as Outlook, formerly known as Hotmail, provides its users with both customer service and technical support to resolve complex issues. , which do not have a standard resolution procedure. . For this reason, below will be presented all the contact information for accessing Outlook customer and technical service and thus solve complex problems.

Hotmail / Outlook customer service phone number

Traditionally, most customers have chosen to solve complex problems through customer service. Therefore, in order to match such a pattern of user reaction to problems, Microsoft provides the relevant information on its portal, a section titledGlobal sites , or, depending on the country, the telephone number and the address of the local headquarters can be obtained .

Considering the main Spanish-speaking countries, the Microsoft customer service phone numbers for each country will be presented below, along with the address of the local headquarters offices:

Argentina

Phone: 0 800 222 9467
Address: Bouchard 710, floor 4.1106 Capital Federal, San Nicolás. Buenos Aires.

Bolivia

Telephone: 800 100 714
Address: Av. San Martin and 4 ° Anillo Norte. Torreo Duo building, floor 19, of C. Santa Cruz.

Chili

Telephone: +56 2 25994914
Address: Av. Vitacura 6844, Vitacura. Santiago de Chile.

Colombia

Telephone: 1 587 0300
Address: Carrera 42 N ° 3 Sur-81. Suite 401, Tower 1 Floor 4. Golden Mile Real Estate Complex. Medellin.

Costa Rica

Telephone: 506 201 1100
Address: Office Center Plaza Roble, El Patio building, floor 2. Escazu, San José.

Ecuador

Telephone: 1800 010 288
Address: 1014 United Nations Avenue and Amazonas Avenue (corner), Edificio La Previsora Torre A, De 1001. Quito.

Spain

Phone: + 34 91 391 90 00
Address: Paseo del Club Deportivo, 1 La Finca Business Center-Building 1, 28223 Pozuelo de Alarcón, Madrid.

Mexico

Phone: 01 800 123 3353
Address: Av. Vasco de Quiroga 3200 7th floor, Col. Downtown Santa Fe del lvaro Obregón. Mexico DF

Paraguay

Phone: 009 800 542 0049
Address: Av. Mcal. Lopez 3795 c/Cruz del Chaco, Citicenter Building-6th Floor-Villamorra. Hypothesis.

Panama

Telephone: +507 210 300
Address: Costa del Este, Av. De la Rotonda, Financial Park Building, 32nd floor. Panama City.

Peru

Telephone: +51 1 7097831
Address: Av. Víctor Andrés Belaunde 147. Main road 133-Torre Real Dos-Piso 9. Lima 27.

Uruguay

Telephone: 000 4054 083
Address: Mercosur Business Center, Cebollati 1474-Piso 5, 11200. Montevideo.

Venezuela

Phone: 0 800 100 4610
Address: Av. Principal de la Castellana, Latvia Center, ING Bank Tower, 8th floor, Caracas.

Hotmail / Outlook web support

le Le support Microsoft's Web for Outlook Account Problems offers a variety of resources. However, when it comes specifically to solving complex issues like account loss or account lockout, it offers the user the "Community Forum" and the possibility of "Contact technical support" .

In the "Community Forum", Microsoft users communicate their problems as a message , so that other users or the Microsoft technical team can respond and provide a solution.

Although the “Community Forum” is a good way to find solutions to complex problems, most users prefer the “Contact Technical Support” option, as this option leads to dealing with experts. However, it should be noted that the option "Contact technical support" consists of a chat with a virtual assistant present in the Contact portal , which will respond to customer messages with predefined responses.

If the virtual assistant is unable to adequately respond to the problem, to speak to technical support people , write to the virtual assistant that their automatic replies are not useful . Once this message has been sent, the system will activate the option to communicate with
people, but you must first select the affected product, i.e. Outlook, because Hotmail is the product that has been renamed. Web technical support does not include a chat to talk to people on the tech team , as with the virtual assistant, but you will need to send and compose an email to the support user, describing the problem.

Hotmail / Outlook social networks

If to prescindir of the opciones del soporte técnico web de Microsoft y de la atención al cliente, Microsoft poses usuarios en las main social redes para ofrecer un soporte técnico alternativo y así responder de forma más directa a los inconvenientes y problemas de los usuarios de his products. More precisely, Microsoft has an account for Outlook onFacebook andTwitter , where it publishes articles on service news and others.

To contact Outlook technical support via social media, you can is better to write a private message , whether through Facebook or Twitter, after the respective lockdown between users of the social network has occurred. Usually, these messages are answered after 24 hours.

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