How to contact Twitch customer support - Twitch Contact Support

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The Twitch platform is characterized by guaranteeing a very safe and pleasant environment for its users, moreover, it guarantees that in case of any inconvenience or concern, they can contact customer support.

If, for various reasons, you want to contact Twitch customer service, but don't know how to do it, don't be mortified, because today we will explain how to contact Twitch customer service - Twitch contact support.

Contact Twitch Customer Support

From your website

Go to the help website: https://help.twitch.tv, in the section Contact support . In this section, you are presented with a form that you must complete in order to communicate your issue to the support team by email.

In this form, you must first put your name, as well as your name user on Twitch and the email address associated with Twitch. In addition, there is an option called "Category" which, when pressed, opens a drop-down menu with a list of options for you to describe what your issue is related to on Twitch. The options that appear in the menu or drop-down list are:

Affiliates (must be connected to Twitch )
Twitch apps including desktop, mobile, Sings, and TV (Twitch must be connected)
Partner (must be signed in to Twitch)
Prime gaming (must be logged in to Twitch)
Post comments
achats
Account or login issues
general

As you may have noticed, for some categories you need to log into your Twitch account, but don't worry, on the same page of the form there is a button that will allow you to log in. It's just below the bar where you entered your username on Twitch.

Now after specifying the category of the problem, you need to specify platform or operating system where the problem occurs. For this, there is also a drop-down menu, with different options, which are:

the Windows
Mac
Playstation 4
Xbox One
Apple TV
LG TV
Android TV
fire tv
Chrome
Firefox
Internet Explorer
IOS mobile
Android mobile
Others or not specified

After that there is a button which, when pressed, allows you to enter a attachment on the page at from your file explorer , in case it is necessary to better explain the problem you are having and want to communicate to the technical support team.

Finally, you need to check the I am not a bot box, wait for it to load correctly, then click send, so that your mail will be sent to Twitch customer support.

Then you can patiently wait for your response to your email from the technical support team. Keep in mind that many people write to this service, so it can take a long time to respond.

From the Twitter social network

Twitch has an account on the social network Twitter, which is @TwitchSupport , which is intended to contact its users and provide technical support through said support. You can create a Twitter account if you don't already have it, find the Twitch customer service account, track them and thereby communicate your issues or questions.

You can also view issues or situations of other Twitch users and find out what reforms, improvements or adjustments Twitch makes to its platform and which it generally communicates to its users through said Twitter account.

Troubleshoot your issues via the Twitch help site

If you have any problems with the services provided by Twitch or with your account, you can visit the Twitch help site, https://help.twitch.tv and consult the subject catalog , where everything is explained and solved type of problems. There, topics on Twitch rules , donation activation and other topics of interest to users and streamers are explained .

Problems that are resolved from this help site are separated by categories , so that it is easier to locate the answers you are looking for and to adequately resolve any situation that arises on Twitch, with the advice given there.

0 2.055 3 minutes of reading