iPhone: How to refund my money to PUAs

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We explain how to recover the cost of a request if you wish to return it

>Accidental purchases are not uncommon on touch devices; And it is that in many occasions, by means of numerous and rapid tactile keys and without realizing it, we can buy apps or make unwanted microtransactions . It may even happen that a user purchases an application or a video game in the AppStore and whether it is a scam or an illegal version of known content, as happened on iPhone with a illegal copy of famous Cuphead video game , which was deleted by Apple Lossless Audio CODEC (ALAC), after being mistakenly posted to the AppStore and refunding the money to the affected users.

In these cases, the user can still request a refund to get their money back if they have been scammed or if the purchased application does not meet their needs or expectations; And beyond the fact that each case is unique and with more or less possibilities for reimbursement, we will tell you how to get your money back via iPhone .

Refund of an application on iOS

>If we have purchased an unwanted application from iTunes , we must first open it at least once before making the claim to Apple. So, we have to open the app and wait for it to load completely; once finished, we can continue.

The next step is to visit the page opening « to report a problem From Apple. After logging in with the Apple ID with which we made the purchase, we must go to the Applications menu "Report a problem" of the application from which we want to get a refund. If it is still downloading, we will have to wait for the download to complete; In the event that it does not appear in our user profile, we will have to wait a few minutes.

Once we access through the "Report a problem" button, we will have several options to describe the problem with the application; Just select "I bought this app unintentionally" and write the corresponding details in the box below . After accepting, Apple will refund the purchase to us after 5-7 business days.

Do not get lost…

For a quick and efficient solution, we will recommend reporting any issues to Apple as soon as possible . In some applications or video games, if we use it longer than expected for a possible refund, we will lose the opportunity to get our money back. On the other hand, if we want to recover the money of an application or a video game acquired some time ago, we will have to resort to more personalized attention through Apple Help . Finally, the reimbursement system does not support apps or video games offered by other users .