WhatsApp Web is not working: why and how to fix it

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Follow our tips to find a solution if your WhatsApp web service is not working

Web WhatsApp is the official client of the popularapplication of messaging instant mobile WhatsApp , a service that allows us to connect to our account from a computer and from which we have already offered you his best tips . But it is also possible that Web WhatsApp is not working properly or that it does not even allow us to log into our account through our computer. Basically, there are four common errors that can affect the WhatsApp web service and which we will detail below, some mobile connection problems computer errors related to the network Wi-Fi access.to which we are connected. And it is not easy to forget that WhatsApp Web, as the name suggests, is a website prone to possible failures and not a program that can be installed. Here is how to fix WhatsApp web errors if it doesn't work properly.

Why is WhatsApp Web not connecting me?

Web WhatsApp is a website Website official of WhatsApp to which we can connect directly by scanning a QR code via the app on our smartphone iOS ou Android . Follow our advice to try to find out why WhatsApp Web won't connect .

Mobile connection errors

WhatsApp Web works via connection with your mobile , synchronizing the messages we send and receive automatically and in real time, so that we can consult them on both sites at the same time. In this sense, it is not necessary for the mobile phone and the computer to be connected to the same Internet network, although it is necessary for the mobile phone to have a good data connection or Wi-Fi , because if the mobile does not receive messages, they will not appear on the computer either.

In addition, we will need to have the mobile turned on and fully operational with the official whatsapp application installed and our account active, so that WhatsApp Web can be synchronized in le browser your computer. If you still notice that WhatsApp Web is not working properly, continue to the next point.

Computer connection errors

As we say, the mobile phone with our original WhatsApp client and the computer on which we use WhatsApp Web must be synchronized for correct operation, with sufficient internet connection quality, whether mobile data or network Wireless. If we check that the mobile has a good connection, maybe the problem is with the computer, so that instant communications between the two devices ne are interrupted At no moment.

Therefore, if WhatsApp is working fine on the mobile but not responding on the computer, you need to check the quality of the equipment connection computer science; the easiest will be to open a new browser tab and go to a random web page to check if the connection is good. If you see that no website is opening, restart the wireless or wired connection to the router or restart the router itself . If both connections are correct but WhatsApp Web still isn't working, read on.

Errors in the WhatsApp mobile session

If you've checked the connections of both devices and WhatsApp Web still isn't working, it's time to check the session status in our WhatsApp mobile application . To do this, open the WhatsApp application on your mobile and click on the three dots icon (...) located at the top right to display the WhatsApp options menu and thus access the option Web WhatsApp .

In this way, you will be able to consult the open sessions of WhatsApp Web; click on Close all sessions or close the ones you are considering. Now, log in to WhatsApp Web again by connecting the mobile application to the computer via the QR code . Now everything should work fine.

Checked Wi-Fi network errors

It is also possible that if you have logged into WhatsApp Web via controlled Wi-Fi networks such than those in professional environments or universities, it is possible that a type connection limitation to WhatsApp Web has been configured , which can cause problems in use. if we find messages such as the fact that the Wi-Fi network limits the use of the tool . To try to resolve the problem, contact the network administrator so that, if possible, allow traffic to: